Grand Chancellor Townsville

ex. Holiday Inn Townsville

334 Flinders Street, Townsville, Australia, 4810  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Grand Chancellor Townsville

Free Wi-Fi

Free Wi-Fi in rooms

Parking

AUD 15 per day

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Coffee shop

Fitness/ Gym

Exercise gym

Swimming pool

Indoor swimming pool

Rooftop pool

Spa and relaxation

Sauna

Overview

Grand Chancellor Townsville Hotel is a 4-star property situated about 14 km from Magnetic Island National Park. Featuring contemporary architecture, the hotel is opened since 2001.

The hotel is placed 20 minutes' walk from Townsville Entertainment and Convention Centre. It is about 6 km away from the center of Townsville.

This hotel is conveniently placed close to a stadium, a racetrack and an oceanarium.

Grand Chancellor Townsville Hotel can be reached in a 15-minute drive from Townsville International airport.

Rooms

A panoramic view over the sea welcomes guests to one-bedroom king studio, executive one-bedroom king suite and executive king room offering en suite bathrooms along with climate control, cable TV with on-demand movies, a laptop safe, a private balcony and a sitting area. The property boasts views of Castle Hill and Andes Mountains from its rooms. For more comfort a shower, complimentary toiletries and terry bathrobes are provided.

Eat & Drink

There is a restaurant for guests to enjoy their meal. The ideal restaurant serves French meals in a welcoming atmosphere. A shopping area features Shiraz Restaurant & Bar and Cafe Bambini within 50 meters of the venue.

All visitors are offered a full breakfast for a fee. 

Services

The hotel offers car rental services on site.

Relax

A rooftop pool and an outdoor swimming pool are available at the hotel. Fitness classes and a gym are among the on-site facilities.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Private parking is possible at a location nearby at AUD 15 per day.

The staff at the hotel speaks English, French, Portuguese, Japanese, Chinese, Korean, Bahasa Indonesian.

Year renovated:   2010.  Number of floors:   20.  Number of rooms:   200.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Non-smoking property
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Children are welcome
  • Luggage storage
  • Lift
  • Currency exchange
  • Coffee shop
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Exercise gym

Services

  • 24-hour room service
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services

Dining facilities

  • In-room breakfast
  • A la carte restaurant
  • Bar/ Lounge area

Meeting facilities

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cots
  • Paid babysitting/ Child services
  • Children's menu

Leisure facilities

  • Rooftop pool
  • Indoor swimming pool
  • BBQ facilities
  • Sauna

Room view

  • Sea view
  • City view

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Hair dryer

Self-catering

  • Mini-fridge
  • Electric kettle
  • Cookware/ Kitchen utensils

Bedroom

  • Down comforter

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

There are no extra beds provided in a room. 

Pets

Pets are not allowed.

How to reach hotel

hotel Grand Chancellor Townsville Townsville location
Show big map »

Hotel Address:

334 Flinders Street, Townsville, Australia, 4810

Get directions
City Centre
  • Townsville
    3.7 mi
Airports
  • Townsville International (TSV)
    3.5 mi
  • Ayr (AYR)
    40.2 mi
Train Stations
  • Townsville Train Station
    1.0 mi
Restaurants
  • Cowboys Leagues Club (cuisine: Australian)
    200 ft
  • Shiraz Restaurant & Bar (cuisine: French, Contemporary, Australian)
    100 ft
Parks
  • Museum of Tropical Queensland
    1900 ft
Beaches
  • The Strand
    2700 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2010
  • Number of floors:
    20
  • Number of rooms:
    200

Hotel Awards

AustralianHOTEL AWARDSHighly RecommendedTownsvilleGrand Chancellor Townsville

According to guest reviews, the hotel has been rated as
Best Family Hotels in Australia

Use Badge

Rooms and availability

Grand Chancellor Townsville photos Room
Standard Twin Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds, 2 Double beds, 2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Private bathroom
    • 24-hour room service
    • + More
  • General:Individual air conditioning
  • Work desk
  • Ironing facilities
  • Wardrobe
  • Carpeted floor
  • Connecting room
  • Telephone
  • Alarm clock
  • Bathroom:Bathroom
  • Walk in shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Cots
  • Down comforter
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kettle
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • In-house movie
  • Computer hookup
  • Radio
Room Description:

The Standard Twin Room has 2 double beds, a modern bathroom, flat screen TV and luxurious furnishings.

Grand Chancellor Townsville photos Room
Standard King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 2 Single beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Private bathroom
    • Air conditioning
    • + More
  • General:Individual air conditioning
  • Work desk
  • Ironing facilities
  • Wardrobe
  • Carpeted floor
  • Connecting room
  • Telephone
  • Alarm clock
  • Bathroom:Bathroom
  • Walk in shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Cots
  • Linen
  • Down comforter
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kettle
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • In-house movie
  • Computer hookup
  • Radio
Room Description:

The Standard King Room comes with 1 king sized bed, a modern bathroom, flat screen TV and luxurious furnishings.

Standard Triple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Triple room

Grand Chancellor Townsville photos Room
One-Bedroom Apartment
  • Max occupancy:

    3 persons

  • Bed type:

    1 Super King-size bed, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Air conditioning
    • + More
  • General:Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Walk in shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Cots
  • Linen
  • Dining:Mini-bar
  • Electric kettle
  • Dining area
  • Kitchen unit
  • Refrigerator
  • Kitchenware
  • Stove
  • Media:Flat-screen TV
  • Wake up service
  • In-house movie
  • Computer hookup
  • Radio
Room Description:

One Bedroom Apartment. ROOM ONLY. Dynamic product

Executive Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Single beds

  • Check Prices
Room Description:

Deluxe|Executive Double Room (Double bed or 2 twin beds)

Grand Chancellor Townsville photos Room
Executive King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Private bathroom
    • Balcony
    • + More
  • General:Slippers
  • Work desk
  • Ironing facilities
  • Wardrobe
  • Carpeted floor
  • Telephone
  • Alarm clock
  • Bathroom:Bathroom
  • Walk in shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Cots
  • Linen
  • Dining:Mini-bar
  • Electric kettle
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • In-house movie
  • Computer hookup
  • Radio
Room Description:

Located on floors 16 to 18, these rooms offer sweeping views over the city and Magnetic Island from your own private balcony. The Executive King room comes with 1 king sized bed, a modern bathroom, flat screen TV and luxurious furnishings.

Grand Chancellor Townsville photos Room
Executive Suite
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Walk in shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Cots
  • Linen
  • Dining:Mini-bar
  • Electric kettle
  • Dining area
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Suite|Executive Double Suite (Double bed)

Grand Chancellor Townsville Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Local attractions

  • Castle Hill5000 ft
    Castle Hill Road, Townsville
  • Army Museum North Queensland1.6 mi
    Jezzine Barracks, 1 Mitchell St North Ward, Townsville
  • Townsville Palmetum5.2 mi
    University Road Cranbrook
  • Botanic Gardens1.4 mi
    Anderson Park Gulliver Street
  • Royal Australian Air Force Townsville Museum4.0 mi
    487 Ingham Road

Near the hotel

  • Cotters Markets600 ft
    Flinders Street
  • Museum of Tropical Queensland 1900 ft
    70-102 Flinders St
  • The Strand2700 ft
    The Strand, Townsville
  • Perc Tucker Regional Gallery700 ft
    Corner of Denham and Flinders St
  • Maritime Museum of Townsville2200 ft
    42 - 68 Palmer St South Townsville
  • Queens Gardens Townsville4700 ft
    Paxton Street

Restaurants nearby

  • Cowboys Leagues Club200 ft

    Address: 355 Flinders Mall

    66% likes this, based on 71 reviews
    Cuisine: Australian

  • A Touch of Salt300 ft

    Address: 86 Ogden Street
    Phone: 07 4724 4441

    67% likes this, based on 107 reviews
    Cuisine: Contemporary
    Price Range: USD 18 - USD 35

  • Cactus Jack's Bar & Grill600 ft

    Address: 21 Palmer Street
    Phone: (07) 4721 1478

    65% likes this, based on 116 reviews
    Cuisine: Mexican

  • Shiraz Restaurant & Bar100 ft

    Address: Level 1, 334 Flinders Mall
    Phone: +6174729007

    69% likes this, based on 35 reviews
    Cuisine: French, Contemporary, Australian
    Price Range: USD 1 - USD 41

  • The Balcony Restaurant400 ft

    Address: Upstairs 287 Flinders Street
    Phone: 07 4771 2255

    65% likes this, based on 94 reviews
    Cuisine: International
    Price Range: USD 9 - USD 42

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2010
  • Number of floors:
    20
  • Number of rooms:
    200

Hotel Awards

AustralianHOTEL AWARDSHighly RecommendedTownsvilleGrand Chancellor Townsville

According to guest reviews, the hotel has been rated as
Best Family Hotels in Australia

Use Badge

Cities nearby

Grand Chancellor Townsville Reviews

Guest reviews are submitted by our customers after their stay at Grand Chancellor Townsville

Average guest rating

8.0out of 10
Fabulous
Based on 39 reviews

Rating by category:

Location
7.3
Rooms
7.4
Service
7.5
Value
6.7

Guest reviews

  • Group of friends
    8.8

    I enjoyed the service, and the view from the room was excellent. The room service meal we had was also excellent. The room was quite large and the beds and pillows very comfortable.

    Ther was construction noise due to redevelopment of the city mall from 7.30 am and the airconditioning was also a bit noisy

  • Family with children
    7.8

    The lady that was there when we first arrived was extremely friendly & helpful. There was also a gentleman with her and they gave us lovely advice & directions to the Mag Island ferry. Also offered the valet service. She made us feel very welcome and at home - it was late Thursday night, 28 April 2011. I think I saw her once more during our stay, she gave us a very good first impression not only of the hotel & staff but also of the people of Townsville. Loved the hard & soft pillows in the room. Liked the internet connection in the room and that there was a choice of physical (wire) and remote connectivity. Liked the mini bar. Liked that the safe was big enough to put my laptop into.

    Didn't like that there weren't valances on our single beds for the duration of our stay. Didn't like that the bed hindered access to the cupboard (not too much one can do about it though, given the room shape I suppose). Would've liked fresh (body) towels every day, not just on the days that I put my used towel on the bathroom floor. Didn't like that I booked a standard double room (with 2 double beds), but ended up with a room with 2 single beds.

  • Family with children
    6.2

    Clean room, room attendants were good!

    False fire alarm at the middle of the night!!! It scared the hell out of me and my family!

  • Family with children
    10.0

    Room interior and Hotel design

    none, except for the locals you could hear screaming from the mall below at 3.30am even from the 18th floor??

  • Group of friends
    10.0

    the great service. I used the valet service which was gerat as I don't know the area nor where I could have parked

  • Family with children
    7.0

    the pillows and the brekfeast

    paying for our car to be parked and it was left out on the street

  • Single
    6.6

    Decor was dark and dismal. Dining room over air conditioned

  • Single
    6.6

    I had great views from my window and it was centrally located.

    I don't think it was worth $159.00 a night. I thought that it was worth about $120. In fact, when I booked, I was sure that I was paying $150 a night and was quite surprised when I paid my bill. Also, when I arrived, I asked to be downgraded to just one person, accommodation wise as I thought that this would save me a bit of money and was told that I could not. I thought surely, this could have been organised and because of this I won't go back to this hotel.

  • Older travelers
    7.8

    It was very quite and relaxing. Customer service from staff was excellent. Which is lacking in many other hotels,retail, etc around Australia.

    Finding the mini bar empty on late arrival was disappointing. We were looking forward to relaxing with a nice cold drink when we arrived.

  • Group of friends
    7.4

    I had left my glasses and approx $350 worth of supporters clothing from the cowboys football clubin my room 703. After informing the Hotel they assured me they would look and return my call, which they have not o far?. Total value of the items left behind is around $1000, which includes three supporters shirts/jumpers. All I can infur that this type of service/theft has left a dirty taste in my mouth and I will never stay there again. I have informed other government departments of my concerns with your lack of or questionable lack of honesty.

  • Group of friends
    6.6

    Did not like the fact there is no accommodation for vehicles & had to pay for Valet service to secure my work vehicle. Will not be staying there again for this ONLY reason

  • Single
    7.0

    Room service was available at 6.15am, cafe staff very helpful for meetings

    The mini bar was empty not even a bottle of water, I wont pay $3.00 for a waiter to bring me up water.

  • Single
    9.2

    The Service was impecible. All employee's were very polite. I liked the fact that staff were available 24hrs if you required their assistance.

    I didn't like that they didn't supply a plastic jug for water, I had to order water. They didn't have any cutlery in the room other than spoons to make a cup of tea etc for customers who prefered to buy food and bring to the motel.

  • Family with children
    8.8

    The rate was pretty reasonable and in the city.

    The rooms are very small.

  • Family with children
    10.0

    Good clean accommodation central not too expensive

How to reach hotel

hotel Grand Chancellor Townsville Townsville location
Show big map »

Hotel Address:

334 Flinders Street, Townsville, Australia, 4810

Get directions
City Centre
  • Townsville
    3.7 mi
Airports
  • Townsville International (TSV)
    3.5 mi
  • Ayr (AYR)
    40.2 mi
Train Stations
  • Townsville Train Station
    1.0 mi
Restaurants
  • Cowboys Leagues Club (cuisine: Australian)
    200 ft
  • Shiraz Restaurant & Bar (cuisine: French, Contemporary, Australian)
    100 ft
Parks
  • Museum of Tropical Queensland
    1900 ft
Beaches
  • The Strand
    2700 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2010
  • Number of floors:
    20
  • Number of rooms:
    200

Hotel Awards

AustralianHOTEL AWARDSHighly RecommendedTownsvilleGrand Chancellor Townsville

According to guest reviews, the hotel has been rated as
Best Family Hotels in Australia

Use Badge