Grand Chancellor Townsville

ex. Holiday Inn Townsville

334 Flinders Street, Townsville, QLD, Australia, 4810show map
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Rooms and Guests
2Guests1room
Highlights
8
SuperbBased on  66 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Australia

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Overview

Grand Chancellor Townsville Hotel is a 4-star property situated about 14 km from Magnetic Island National Park. Featuring contemporary architecture, the hotel is opened since 2001.

The hotel is placed 20 minutes' walk from Townsville Entertainment and Convention Centre. It is about 6 km away from the center of Townsville.

This hotel is conveniently placed close to a stadium, a racetrack and an oceanarium.

Grand Chancellor Townsville Hotel can be reached in a 15-minute drive from Townsville International airport.

Rooms

A panoramic view over the sea welcomes guests to one-bedroom king studio, executive one-bedroom king suite and executive king room offering en suite bathrooms along with climate control, cable TV with on-demand movies, a laptop safe, a private balcony and a sitting area. The property boasts views of Castle Hill and Andes Mountains from its rooms. For more comfort a shower, complimentary toiletries and terry bathrobes are provided.

Eat & Drink

There is a restaurant for guests to enjoy their meal. The ideal restaurant serves French meals in a welcoming atmosphere. A shopping area features Shiraz Restaurant & Bar and Cafe Bambini within 50 meters of the venue.

All visitors are offered a full breakfast for a fee. 

Services

The hotel offers car rental services on site.

Relax

A rooftop pool and an outdoor swimming pool are available at the hotel. Fitness classes and a gym are among the on-site facilities.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Private parking is possible at a location nearby at AUD 15 per day.

The staff at the hotel speaks English, French, Portuguese, Japanese, Chinese, Korean, Bahasa Indonesian.

Year renovated:   2010.  Number of floors:   19.  Number of rooms:   200.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

AUD 15 per day

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Indoor swimming pool

Rooftop pool

Sports & Fitness

  • Fitness centre

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services
  • Children's menu

Spa & Leisure

  • Rooftop pool
  • Indoor swimming pool
  • Sun terrace
  • BBQ facilities
  • Sauna

Room view

  • Sea view
  • City view
  • River view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • VIP room facilities
  • Mini-bar
  • Connecting rooms
  • Living room
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Hair dryer
  • Free toiletries

Self-catering

  • Mini-fridge
  • Electric kettle
  • Cookware/ Kitchen utensils

Bedroom

  • Down comforter

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 3 yearsExtra bedFREE
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
ReefHQ AquariumReefHQ Aquarium700 ft
Reef HQReef HQ2300 ft
CityLibraries Townsville - Flinders StreetCityLibraries Townsville - Flinders Street400 ft
Sturt Business CentreSturt Business Centre700 ft
Townsville Business Development CentreTownsville Business Development Centre700 ft
Family Court of AustraliaFamily Court of Australia1000 ft
Townsville City CouncilTownsville City Council1000 ft
Townsville Supreme CourtTownsville Supreme Court1000 ft
Magnetic Island Ferry terminalMagnetic Island Ferry terminal2700 ft
The StrandThe Strand2700 ftThe Strand, Townsville
Castle HillCastle Hill4900 ftCastle Hill Road, Townsville
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Cowboys Leagues ClubCowboys Leagues Club100 ft355 Flinders Mall
Millie J and Co.Millie J and Co.100 ft334b Flinders Street
A Touch of SaltA Touch of Salt300 ft86 Ogden Street
The Balcony RestaurantThe Balcony Restaurant500 ftUpstairs 287 Flinders Street
Cactus Jack's Bar & GrillCactus Jack's Bar & Grill700 ft21 Palmer Street
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Breakwater TerminalBreakwater Terminal4000 ft
Townsville Entertainment and Convention CentreTownsville Entertainment and Convention Centre4600 ft
Townsville Train StationTownsville Train Station5000 ft
Townsville 400 Racetrack Start / Finish lineTownsville 400 Racetrack Start / Finish line4600 ft
RiverwayRiverway7.0 miRoss River Road Pioneer Park
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Getting around
Airports
Townsville International (TSV)3.5 mi
Ayr (AYR)40.2 mi
Train
Townsville Train Station1.0 mi
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Reviews
8.4
SuperbBased on  66  reviews

Rating by category:

7.3
Location
7.4
Rooms
7.5
Service
  • 9.6
    Exclusive

    My room on level 10 offered a great view, even the door to the balcony could be opened, the room was quite big, very clean and well equipped, the staff was extremely friendly and helpful, location is quite central one can both reach the top of castle hill and the beaches by foot within reasonable time

    Internet access was quite expensive, 24-hours access expired automatically 24 hours after first logon, even if not used much

  • 10.0
    Exclusive

    gluten free bread for toast for breakfast, central location, lovely large room with balcony

  • 10.0
    Exclusive

    comfortable bed, clean shower, relaxing environment, decor, locality to shops and entertainment

  • 6.6
    Good

    The location of the Hotel is almost perfect and the rooms are nice and comfortable.

    The price was a bit too high for our room rate. The pool was closed. All in all the Hotel is alright but not really charming. There are much better Hotels for more reasonable prices in Townsville.

  • 9.2
    Superb

    Me and my partner we liked cleanliness of our room and good service to keep it up clean. Excellent location, close to shops, restaurants, beach and etc.

    I wish hotel had mentioned that their roof-top pool wasn't functioning as a consequence from cyclone Yasi. We really looked forward to swim in this pool. Also hotel had no signage that the pool was not safe to swim in. It's only when we were about to go and actually have a swim and saw a stuff member who explained us the situation.

  • 10.0
    Exclusive

    good value , good location

    The council is currently rebuilding the Mall.So some disruption to walking around the area.

  • 10.0
    Exclusive

    we really enjoyed our stay with the room well appointed and very comfortable

    it is a pity that the car parking facilities have been comprimised due to works been undertaken in this town

  • 10.0
    Exclusive

    The beds were comfortable, the shower was excellent, especially after a long day on the road. The room as pretty sound proof from street noise. Room service for dinner was affordable especially for a family of 5.

    The carpark being a mystery and then being charged for valet. The pool was out of order, I understand it was for maintenance reasons, but we promised the kids a swim when we left Cairns - backfired!!!

  • 9.6
    Exclusive

    As stated I found the staff, great, obliging and personable. The meals were very good. The room was great and the Hotel position wise for my stay. All in all I enjoyed it. Regards, Val Bonney (Canine Behaviourist/International Trainer.)

  • 6.2
    Good

    Reception Staff excellent

    It was disappointing to be told that the hotel had a refurb - it was at best spartan and it was a suite. As for the suite bathroom it was very average with worst flushing toilet ever.

  • 4.6
    Guest rating

    We had quite a few problems with our booking not being correct when checking in and the staff were quite rude and very unhelpful. None of our problems were resolved and no fix was offered.. I was very disappointed in the stay overall.

  • 9.2
    Superb

    Great bed / pillow, comfortable room, good breakfast

  • 9.2
    Superb

    Comfort, location, food

    Nothing but the restaurant closed early

  • 8.8
    Superb

    Roof top pool.

    No phone on roof by the pool to order some food and a drink

  • 10.0
    Exclusive

    Size of room, comfortable bed, great shower , value for money

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Highlights
8
SuperbBased on  66 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Australia

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 3 yearsExtra bedFREE
PetsPets are not allowed.
Cancellation
+ More- Less
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Getting around
Airports
Townsville International (TSV)3.5 mi
Ayr (AYR)40.2 mi
Train
Townsville Train Station1.0 mi
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Check rooms and rates
exclusive online offers!
Check-in
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Check-out
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Rooms and Guests
2Guests1room
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